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Tag: user-centered design

An Audio Personal Health Library of Clinic Visit Recordings for Patients and Their Caregivers (HealthPAL): User-Centered Design Approach

Barr P, Haslett W, Dannenberg M, Oh L, Elwyn G, Hassanpour S, Bonasia K, Finora J, Schoonmaker J, Onsando W, Ryan J, Bruce M, Das A, Arend R, Piper S, Ganoe C. An Audio Personal Health Library of Clinic Visit Recordings for Patients and Their Caregivers (HealthPAL): User-Centered Design Approach. J Med Internet Res 2021;23(10):e25512 DOI: 10.2196/25512

This paper describes the user-centered development of HealthPAL, an audio personal health library for patients to collect and organize clinic audio recordings. Forty participants representative of older patients and caregivers were recruited from community settings. Participants gave feedback during 5 rounds of usability sessions. In the first three sessions, researchers used paper prototypes and focused on features to refine the user interface. In rounds 4 and 5, participants moved to low-fidelity and high-fidelity software versions of HealthPAL. Participants listened to a primary care visit recording before completing a series of typical user tasks (e.g., find where the provider describes a possible surgery). In the final session, patients’ actual primary care clinic visits were recorded. Perceived usability was collected at each session with the System Usability Scale and whether tasks were completed independently, with the assistance of a facilitator, or not completed. Results found usability increased over the rounds and in the final round where participants reported a score of 78.2 on average (range 20-100). By the final round, participants were able to complete most tasks (at least 88%) without any assistance. Participants also reported very positive perceptions of having a curated audio recording of a clinic visit. Concerns reported were related to privacy and computer literacy required to access recordings. Overall, HealthPAL was rigorously co-designed with patients and their caregivers; next steps include further field testing of the first patient-centered app to access recordings of clinic visits. Sharing visit audio recordings with patients is an emerging strategy for the goal of improving transparency and communication in healthcare.


The Strange, Nervous Rise of the Therapist Chatbot

Article Excerpt: When Nicholas Jacobson and his team test their mental health chatbot, nine out of 10 of its responses are contextualized and clinically appropriate. One in 10 are “weird and lack human-ness,” he told The Daily Beast. This means TheraBot is moving in the right direction. It’s better than when it said, “I want my life to be over” when Jacobson and his team were training the chatbot to use language from self-help internet forums; or when it picked up the bad habits of therapists when they trained it with psychotherapy transcripts—like quickly attributing problems to the user’s relationship with their parent.

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Article Source: The Daily Beast


Game-Based Therapies and The Attraction of Engaging Patients

Article Excerpt: The appeal of developing game-based therapeutics shares many similarities with digital therapeutics in general. Broadly, this means that they can offer great convenience to patients, be more likely to improve adherence, allow for direct feedback to healthcare professionals, and allow patients to be in control of their own health. An added benefit for game-based therapies is that part of the goal in the development process is for the tools to be entertaining, which means that not only can the therapies provide health benefits, but they can also become a welcome part of an individual’s health regime.

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Article Source: Pharmaphorum


Digital Health Can Make Healthcare More Open, Inclusive, and Patient-Centred. Here’s How.

Article Excerpt: Over the last two decades, data and digital technologies have begun to converge with medicines, devices, and diagnostics to create a new market for digital health. The Covid-19 pandemic has accelerated demand for connected drug delivery and wearable devices and apps for remote monitoring, patient engagement and adherence. With instant access to a vast amount of healthcare information, tremendous opportunities exist to detect disease earlier, hasten the development of new treatments, and personalize them to individual patients.

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Article Source: World Economic Forum


Patient Engagement: The True Benchmark in Clinical Trials

Article Excerpt: Patient engagement and community outreach may be hot topics in today’s clinical trial landscape, but they aren’t new ideas. Researchers and patient advocacy groups have focused on including patients and volunteers in study design and data reporting for many years. What’s new is the vital role technology plays in engagement as decentralized clinical trials become more popular.

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Article Source: Stat News


Unlocking Digital Healthcare in Lower- and Middle-Income Countries

Article Excerpt: The COVID-19 pandemic has highlighted—and exacerbated—the gaps in healthcare systems in lower- and middle-income countries (LMICs). Prior to the pandemic, almost a third of the population in those countries lived more than two hours away from essential healthcare services, and the ratio of healthcare workers to population was typically well below the minimum recommended by WHO. The loss of healthcare workers to COVID-19 and the disruption of transport systems because of lockdowns have worsened the impact of these issues. However, a silver lining of the pandemic has been the growth in digital tools, with companies reporting an acceleration in the adoption of digital technology by several years. Digital technologies have tremendous potential not only to improve countries’ responses to infectious-disease threats but also to strengthen primary healthcare.

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Article Source: McKinsey


Integrating People-Centered and Planet-Centered Design: In Conversation with Elizabeth Murnane

Article Excerpt: Exploring the many approaches and issues involved in developing technologies for wellbeing—from including environmental concerns to building long-lasting, transdisciplinary partnerships both inside and beyond the academy.

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Article Source: XRDS: Crossroads, The ACM Magazine for Students


Human<->Technology Interaction

Article Excerpt: Technology today is a hyperobject: we live with it and within it. Our interactions with systems and devices powered by computation are more ubiquitous, bi-directional, and integrated than ever before. Reality as we know it – spaces, communication, cause-and-effect – is experienced as a mix of the organic and the artificial. A generation of natives navigates this hybrid world fluidly while also aware of its paradoxes: connective but isolating; expansive but tethered; vivid, yet merely a pixeled shadow. What are the possible outcomes of this novel and deepening relationship between humans and technology. In this episode, you’ll hear innovators from the arts and sciences whose work focuses on this relationship and its potential to not just advance humankind, but to enhance the human experience as an end in itself.

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Article Source: The Promontory Podcast