Article Excerpt: Patients have made their choice clear: Telehealth is now a key component of medical care. COVID changed nearly every aspect of daily life, including how consumers interact with medical providers. Pre-pandemic visits to the doctor were, for the most part, strictly in person. Then lockdowns occurred, forcing medical professionals to rethink avenues of care and propelling the broad use of telehealth. Restrictions may have lifted, but consumers are reluctant to quit the convenience of digital health – but aren’t entirely forgoing trips to physical offices. As recently as July 2022, 46% of U.S. patients engaged with healthcare using a mix of online and in-person visits.
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Article Source: PYMTS